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Based on the results of an independent survey commissioned by USA TODAY and Newsweek Magazine, American Van Lines ranks as one of “America’s Customer Service Champions 2024” and “America’s Best Customer Service 2023” for the fourth year in a row. Thank you to our staff for going an extra mile and helping each one of our loyal customers!
Moving Services
Local Moving
Whether you are moving from an apartment, condo, or you are in need of home movers, we have just the local moving services you are looking for. Our flat rate pricing will get you the lowest moving rates available. –
Long Distance Moving
Weekly shuttles to most US cities help us move you on your time. The swift and convenient nature of our long distance moving services makes it easy to facilitate a hassle-free moving experience. –
Military Moving
American Van Lines is a Personally Procured Move (PPM) carrier. We’re registered with the Department of Defense (DoD) as a certified Transportation Services Provider (TPS) for local and long-distance moves. –
Moving and Storage
American Van Lines has state-of-the-art private storage facilities available to serve you better. Whether you need short-term or long-term storage, our climate-controlled storage is guaranteed to keep your items protected throughout your stay. –
Commercial Moving
Our commercial movers are dedicated to your success. We will move your office, warehouse, or store without downtime. Weekend and after-hours moving is offered at no additional charge to meet all your business moving needs. –
Corporate Relocation
Moving is always a good fresh start. With American Van Lines by your side, your corporate relocation will be just a breeze. Our moving specialists know how to carefully and meticulously relocate your employees in no time. –
Packing Services
Ask American Van Lines about professional packing services that make your move hassle-free. Let experts box your most fragile items so they survive the trip intact. Spend your time doing anything but packing your home. –
See what American Van Lines customers have to say about our moving company.
The other agents of AVL to which I was assigned failed: Namely, Sarah (Customer Service) and Sabrina (Quality Assurance). If I was able to speak to them on the phone, they were in too big of a hurry to talk to me.
Cecily however, answered the phone (and returned my call) when I needed AVLs' help. This was because the driver, Maurice (subcontracted by AVL), jack-knifed his truck blocking the road to other homeowners and to my home.
In my initial conversation with Maurice, I told him it was a tricky road, and upon seeing the road in person, he underestimated the capabilities of his equipment. He tried his best and failed.
At the time of the accident, I was en route there, and my fiancé, Janet, was there to receive the delivery. She had to rent a U-Haul for Maurice (which AVL should have done in the first place) so he could bring my goods the last mile to the house. In the long run, the scheduled delivery was 12 hours late, but Maurice got the job done with a U-Haul truck and 2 helpers. Maurice reimbursed Janet for the U-Haul and very kindly accommodated the inconvenience of my not being able to enter the storage facility that night. We did successfully offload the goods at the storage facility the next morning.